There is a full video tutorial on how to use WishWell here: https://www.youtube.com/watch?v=ODDwlFQxTik
We also regularly post feature and product updates on our YouTube channel here: https://www.youtube.com/@onegift
Once your account has been created, you simply generate order forms and mailing labels (optional) to be mailed or emailed out. Send them out and let your members place donations online via their credit card or bank transfer, or mail back the paper order form with a check to be entered into the system manually.
When you get all of the order forms back from members, you can enter them in via the "Place Orders" section. Note that check details are optional. Our system will pull all donations from each donor's contributions from last year so that they can give to the same people, and hopefully more, as before.
Our fee is assessed on the greater of either the check amount for a given donor or the number of orders placed for that given month (i.e. $1/order minimum).
After all orders are entered, you can simply generate cards and envelopes, and you're all set!
Remember, that everything is exported in Word format, so you can easily customize as you need.
You can customize the return mailing address is the "Settings" page, and some useful reporting information is located in the "Reports" page.
Contact us if you have any questions or would like to refer us, or, if you'd like to learn more, schedule a demo below: